Archived Entry

Google out in Front with Customer Satisfaction

August 29th, 2008 by Jared Bothwell

Techcrunch highlights the fact that Google has come out in front based on findings from The University of Michigan’s quarterly customer satisfaction index.

Overall satisfaction has increased since 2007 from 78 to 86. Some selected responses from the survey have been outlined below.

Google:                86 (78)
Yahoo:                 77 (79)
MSNBC.com:        76 (74)
ABCNews.com:     75 (74)
MSN:                   75 (75)
NYTimes.com:      75 (73)
Ask:                    74 (75
CNN.com:            73 (73)
USAToday.com:    73 (72)
AOL:                   69 (67)

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • E-mail this story to a friend!
  • LinkedIn
  • Technorati
  • Twitter

Posted in Customer Satisfaction | No Comments »

Leave a Comment

Please note: Comment moderation is enabled and may delay your comment. There is no need to resubmit your comment.