Google out in Front with Customer Satisfaction
August 29th, 2008 by
Jared Bothwell
Techcrunch highlights the fact that Google has come out in front based on findings from The University of Michigan’s quarterly customer satisfaction index.
Overall satisfaction has increased since 2007 from 78 to 86. Some selected responses from the survey have been outlined below.
Google: 86 (78)
Yahoo: 77 (79)
MSNBC.com: 76 (74)
ABCNews.com: 75 (74)
MSN: 75 (75)
NYTimes.com: 75 (73)
Ask: 74 (75
CNN.com: 73 (73)
USAToday.com: 73 (72)
AOL: 69 (67)
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