Comments on: Why won?, Why lost?, Why missed?-Surveys for Greater Customer Insight http://www.rockresearch.co.nz/blog/2009/09/29/why-won-why-lost-why-missed-surveys-for-greater-customer-insight/ New Zealand's specialist market research blog Sat, 17 Dec 2011 22:32:55 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Engagement Survey http://www.rockresearch.co.nz/blog/2009/09/29/why-won-why-lost-why-missed-surveys-for-greater-customer-insight/comment-page-1/#comment-503 Engagement Survey Mon, 26 Jul 2010 20:50:52 +0000 http://www.rockresearch.co.nz/blog/?p=476#comment-503 I agree with your methodology regarding telephone over online. It is much more personal that way. Great article! I agree with your methodology regarding telephone over online. It is much more personal that way. Great article!

]]> By: Customer Satisfaction Survey http://www.rockresearch.co.nz/blog/2009/09/29/why-won-why-lost-why-missed-surveys-for-greater-customer-insight/comment-page-1/#comment-500 Customer Satisfaction Survey Wed, 24 Feb 2010 22:34:37 +0000 http://www.rockresearch.co.nz/blog/?p=476#comment-500 Excellent article, Jared. Glad I found this. I will definitely be checking back for more. Excellent article, Jared. Glad I found this. I will definitely be checking back for more.

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